Privacy Policy
A. Information Collected by Chosen Tax Solutions
1. Voluntary Registration
We collect personal information (which may include, without limitation, your name, email address, social security number, date of birth, credit card information, mailing address, and/or telephone number) from you when you voluntarily register on the Website or when you request information or a service (e.g., tax preparation services) on the Website. Additional information may be gathered during your subsequent use of the site, or when we communicate with you via telephone, email or other means. This personal information may include, without limitation, your employment and income information, your bank account information, credit scores and credit history, and tax return information and associated IRS filings.
2. Passive Collection
As is true of most websites, we and our third-party service providers may use a variety of technologies to gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our Website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data to analyze trends in the aggregate and administer the Website. We use this information for site optimization and navigation, security, and other internal purposes. To the extent this information may be disclosed to or obtained by a third party (using a cookie or similar technology) and used for such third party’s own purposes, various options are set forth below.
3. Cookie Technologies
Chosen Tax Solutions and certain third parties use cookies or similar technologies to analyze trends, administer the Website, track users’ movements around the Website, and to gather demographic information about our user base as a whole (“Cookie Technologies”). These Cookie Technologies may set, change, alter, or modify settings or configurations on your device. You can control the use of cookies at the individual browser level but if you choose to disable cookies, it may limit your use of certain features or functions on our Website or service.
Cookies. A cookie is a data file placed on a device when it is used to visit the Website. A Flash cookie (or locally shared object) is a data file placed on a device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your device. HTML5 cookies can be programmed through HTML5 local storage. Unlike Flash cookies, HTML5 cookies do not require a plug-in. Regular cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked in the future by selecting certain settings. Each browser you use will need to be set separately, and different browsers offer different functionality and options in this regard. Also, these tools may not be effective with regard to Flash cookies or HTML5 cookies. For information on disabling Flash cookies, go to Adobe’s website at http://www.adobe.com. Please be aware that if you disable or remove cookies, Flash cookies, or HTML5 cookies on your device, some parts of our Website may not function properly, and that when you revisit our Website your ability to limit cookies is subject to your browser settings and limitations.
B. How Chosen Tax Solutions May Use Collected Information
We use information collected on the Website for the following:
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To provide the products and services you request and communicate with you regarding your requests
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Internal market analysis
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To improve our products and services
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To provide you with information on new products or special offers
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To tailor the Website according to your interests
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For marketing or promotional purposes
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For purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy
We may provide your information to our service providers in order to provide services to you on our behalf to help with our business activities, or under special circumstances, such as when we have a good faith belief that the law requires it. Jackson Hewitt will share your personal information with third parties only in the ways that are described in this Privacy Policy. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may collect personally identifiable information in connection with the resolution of your tax issue(s) through Chosen's Tax Resolution Services (“tax resolution information”). We will not disclose or use your tax resolution information for any purpose other than in connection with providing services to resolve your tax issue(s) unless you authorize us to do so, except when expressly required or authorized by law, necessary to the resolution of your tax issue(s), or pursuant to a court order.
We may use or disclose your personally identifiable information as described below or where you have provided consent under Section 7216, or as otherwise permitted by applicable laws.
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At the time of tax preparation or tax resolution, we will further explain how we handle your tax return information or tax resolution information. Depending on the service you use, we may use or disclose personally identifiable information about you to the following types of third parties: Financial service providers; non- affiliated third-parties providing credit, insurance, financial planning, debt management, and other financial products and others.